Shipping and Returns

If the purchase made does not meet your expectations, you have the option of making a return.

CONDITIONS TO COMPLETE A RETURN

The return must be handled within the established period:

      • Purchase at a store: you have 15 days from the purchase date.
      • The items need to be in their original condition and with all their labels and tags attached.
      • Return request after 15 days will be eligible for an exchange only.
      • We can not accept exchanges or returns after 30 days from the date of purchase.

BOUTIQUE MERCHANDISE DOMESTIC POLICY

Bridal merchandise not included

(Continental United States + Hawaii + Alaska)

RETURNS

THIS APPLIES TO WEBSITE ORDERS ONLY. NOT VALID FOR IN-STORE. 

  • Sale items are final sale. This include promotions. No exceptions. This in includes any and all online bridal gown purchases.

  • Items received back within 15 calendar days of original order date qualify for refund. The cost per return request is $5.95 USD which will be subtracted from your refund.

  • Items received back within 30 calendar days of original order date qualify for store credit. The cost per return request is $5.95 which will be deducted from your exchange. 

  • We are unable to accept returns past 30 calendar days of original order date.

  • Items returned must be unworn, unstained, unwashed, unaltered and in perfect condition, with all tags still attached. Shoes must be in original, undamaged box.

  • No returns on swimwear, underwear, hats, or jewelry. Socks must be returned unopened, in original packaging.

  • The Boutique at Mira's reserves the right to deny credit at its sole discretion, if any item returned does not meet its return criteria.

  • Please ship returns to: Mira's  1201 J Street Modesto, CA 95354

SHIPPING

  • All orders are shipped requiring direct signature upon delivery. If you would like to release signature please contact us upon placing your order at info@eligible.com.

  • Should you request delivery without signature, you assume full liability for the package as soon as it is handed to the courier service.

  • Shipping charges are non-refundable. If package is refused or returned undeliverable, all round-trip shipping costs will be deducted from credit or refund.

  • Orders received before 2pm PST Monday - Friday will be shipped out same day. Orders received after 2pm PST on weekdays or during the weekend and holidays will not be shipped until the following business day.